I did “in office” hygienist training this week.
I feel that I have the best hygienists working for me. They do great work and they are enthusiastic team members. But, they are not me.
I reviewed the bonding techniques that hygienists do all the time. I talked about what goes through my head when I do the work. I pointed out what I look for and why I want the plastic and wire in exactly “this” position.
The response was very positive. How could the hygienist know what was in my head? The staff was very appreciative because I invested my time with them.
We have more training sessions scheduled and we are all looking forward to them.
Have a great week.